MDP259 - Project Management for Everyone II: Interpersonal Effectiveness for Project Success

Course Schedule

#Days	Tuition	Course Schedule and Location	Schedule Your Own Training
2	$1595	Would you like the opportunity to bring our training to your city? Leave the details to us – with a sufficient number of people, we’ll set up the location and manage all of the logistics for you.	Provide us with your information.

Credits/Units 1.4 CEU

Course description
Explore the interpersonal skills needed by all project members to enhance project success, while learning and practicing communication techniques to gain buy-in and effectively resolve conflicts. Whether you’re a full-time or part-time Project Manager, you will gain an understanding of the basic guidelines to building a high-performing team. If you are a team member, you will learn how you can positively influence the performance of any project team-including YOUR Project Manager!

Who should attend

This course is designed for anyone who:

Has attended MDP407: Principles and Techniques of Project Management,
MDP254: Project Management for Everyone OR anyone who has a formal understanding of project management processes
Is a part time or full time Project Leader or a Project Team Member

What you will learn

Key Topics:

Gain a clear understanding of how a group becomes a unified, high-performing team

Develop the mind-set and skill-set for successful project communications

Increase buy-in from team members and stakeholders by understanding the connection between Trust, Conflict, and Accountability

Understand how to develop and maintain accountability with project team members and stakeholders

Learn to influence project participants on all levels of the project who do not directly report to you including: clients, team members, stakeholders, vendors, and more

Design a project team “Code of Conduct” to drive effective team interaction

Practice using a Communication Framework for dealing with disagreements, problems, and conflicts

Learn to utilize formal Project management tools— such a Gantt Charts, Triple Constraints, and Change Requests—when handling interpersonal problems on projects